- General
- Account & subscription
- Can I try Schipt Online before I get a subscription?
- My account is in test mode. How so I activate it?
- What is meant by "turnover year"?
- How do I upgrade my payment plan?
- How do I downgrade my payment plan?
- What is a delivery unit?
- What happens if I send more delivery units than my payment plan allows?
- I haven't used all the delivery units included in my subscription. Can I get a refund?
- How do I increase the number of users on my payment plan?
- I want to invite more users to my account. How do I do that?
- How do I remove a user?
- What different user roles are there in Schipt Online?
- Where can I find my invoices?
- How do I change email address for the invoice?
- I suspect my invoice is incorrect. Who should I contact?
- How do I cancel my account?
- User guide
- Start here
- What is a carrier template?
- What is a delivery type?
- Can I save delivery addresses?
- How do I cancel a shipment?
- Do Schipt Online help me make the correct transport choice?
- Can I create a copy of a shipment?
- How do I handle returns in Schipt Online?
- What is "end of day" and how does it work?
- What is consolidation and how does it work?
- What is Incoterms and how do I know what to choose?
- Can I send dangerous goods with Schipt Online?
- Where do I find my old shipments?
- Carriers
- Which carriers are available in Schipt Online?
- What is "Other Carrier"?
- Get started with Bring Cargo
- Get started with Bring Parcel
- Get started with Budbee
- Get started with Dachser
- Get started with DB Schenker
- Get started with DHL Freight
- Get started with DHL Freight SP
- Get started with DSV
- Get started with PostNord
- Get started with Other Carrier
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- Printing & integration
- What is Schipt Client and why do I need to install it?
- How do I install and setup Schipt Client?
- How do I change which documents can be printed when booking a shipment?
- Can I print all documents in a shipment at the same time?
- How can I reprint a document?
- I can't print shipping documents. What do I do?
- Can I integrate Schipt Online with my ERP / WMS / webshop?
- Support & troubleshooting
- I have forgotten my password. How do I reset it?
- How do I change password?
- I have created an account and completed all the settings. Why can't I book?
- I am missing some functionality in Schipt Online. Can I send a request?
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- I can't print shipping documents. What do I do?
- I need support. Who do I contact?
- What is Schipt ID?
What is Incoterms and how do I know what to choose?
Incoterms (International Commercial Terms) is a global standard for delivery terms in international trade. They establish who is responsible for transport, costs and risks when shipping goods between buyer and seller.
In Schipt Online you can choose between the following Incoterms:
- EXW (Ex Works) – The buyer is responsible for the whole transportation from the seller's warehouse.
- FCA (Free Carrier) – The seller is responsible for the transport to a designated carrier, after which the buyer takes over.
- CPT (Carriage Paid To) – The seller pays the freight to the specified destination, but the risk passes to the buyer at the start of the transportation.
- CIP (Carriage and Insurance Paid To) – Like CPT, but the seller is also responsible for transport insurance.
- DPU (Delivered at Place Unloaded) – The seller is responsible for transportation and unloading at the named location, the buyer pays customs duties and import fees.
- DAP (Delivered At Place) – The seller is responsible for transportation all the way yo the buyer, but the buyer is responsible for import duties and fees.
- DDP (Delivered Duty Paid) – The seller is responsible for all transportation as well as customs and fees - the buyer only needs ro receive the goods.
- FAS (Free Alongside Ship) – The seller is responsible for delivering the foods to the ship, after which the buyer takes over.
- FOB (Free on Board) – The seller is responsible for the goods until they are loaded onto the ship, after which the risk passes to the buyer.
- CFR (Cost and Freight) – The seller pays the freight to the port of destination, but the risk passes to the buyer when the goods are loaded onto the ship.
- CIF (Cost, Insurance, and Freight) – Like CFR, but the seller is also responsible for transport insurance.
Which Incoterm should I choose? The choise depends on how you and your business partner want to divide the responsibility. If you are unsure, check what is standard in your industry or contact your carrier for advice.
