- General
- Account & subscription
- Can I try Schipt Online before I get a subscription?
- My account is in test mode. How so I activate it?
- What is meant by "turnover year"?
- How do I upgrade my payment plan?
- How do I downgrade my payment plan?
- What is a delivery unit?
- What happens if I send more delivery units than my payment plan allows?
- I haven't used all the delivery units included in my subscription. Can I get a refund?
- How do I increase the number of users on my payment plan?
- I want to invite more users to my account. How do I do that?
- How do I remove a user?
- What different user roles are there in Schipt Online?
- Where can I find my invoices?
- How do I change email address for the invoice?
- I suspect my invoice is incorrect. Who should I contact?
- How do I cancel my account?
- User guide
- Start here
- What is a carrier template?
- What is a delivery type?
- Can I save delivery addresses?
- How do I cancel a shipment?
- Do Schipt Online help me make the correct transport choice?
- Can I create a copy of a shipment?
- How do I handle returns in Schipt Online?
- What is "end of day" and how does it work?
- What is consolidation and how does it work?
- What is Incoterms and how do I know what to choose?
- Can I send dangerous goods with Schipt Online?
- Where do I find my old shipments?
- Carriers
- Which carriers are available in Schipt Online?
- What is "Other Carrier"?
- Get started with Bring Cargo
- Get started with Bring Parcel
- Get started with Budbee
- Get started with Dachser
- Get started with DB Schenker
- Get started with DHL Freight
- Get started with DHL Freight SP
- Get started with DSV
- Get started with PostNord
- Get started with Other Carrier
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- Printing & integration
- What is Schipt Client and why do I need to install it?
- How do I install and setup Schipt Client?
- How do I change which documents can be printed when booking a shipment?
- Can I print all documents in a shipment at the same time?
- How can I reprint a document?
- I can't print shipping documents. What do I do?
- Can I integrate Schipt Online with my ERP / WMS / webshop?
- Support & troubleshooting
- I have forgotten my password. How do I reset it?
- How do I change password?
- I have created an account and completed all the settings. Why can't I book?
- I am missing some functionality in Schipt Online. Can I send a request?
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- I can't print shipping documents. What do I do?
- I need support. Who do I contact?
- What is Schipt ID?
Get started with DHL Freight
DHL Freight ska användas för direktleverans till kund. För leveranser till ombud, vänligen välj DHL Freight SP istället.
Aktivera DHL Freight
(Only Moderators can perform these steps)
- Click on My account up in the top right corner.
- Go to Subscription.
- Expand the tab Active carriers.
- Choose DHL Freight in the drop down.
- Click on Activate carrier.
Create a carrier template
(Only Moderators and Super Users can perform these steps)
- Click on Settings in the main menu.
- Go to Carrier templates.
- Click on Create a new carrier template.
- Välj DHL Freight i droplistan och ange ett descriptive name.
- Fill in your customer number.
- Choose which document that should be available for printing and how many copies you want.
- If you use an integration to Schipt Online you can choose if the documents should be automatically printed.
- If you have your own consignment- or collinumerseries you can add these.
- Click on Save changes at the bottom of the page.
Create a delivery type
(Only Moderators and Super Users can perform these steps)
- Click on Settings in the main menu.
- Go to Delivery types.
- Click on Create new delivery type.
- Choose carrier template för DHL Freight som leveranssättet ska baseras på.
- Choose which services that should be used domestic, within Europe and export. If you are not sending goods outside Sweden, you can skip the latter two.
- Add any additional services by clicking on the pencil under the respective service.
- Give the delivery type a clear and descriptive name (i.e. DHL Stycke Green).
- Enter a unique ID. If you have an integration, it is the ID in the integration that determines which delivery type is used for the shipment.
- Click on Save changes at the bottom of the page.
