- General
- Account & subscription
- Can I try Schipt Online before I get a subscription?
- My account is in test mode. How so I activate it?
- What is meant by "turnover year"?
- How do I upgrade my payment plan?
- How do I downgrade my payment plan?
- What is a delivery unit?
- What happens if I send more delivery units than my payment plan allows?
- I haven't used all the delivery units included in my subscription. Can I get a refund?
- How do I increase the number of users on my payment plan?
- I want to invite more users to my account. How do I do that?
- How do I remove a user?
- What different user roles are there in Schipt Online?
- Where can I find my invoices?
- How do I change email address for the invoice?
- I suspect my invoice is incorrect. Who should I contact?
- How do I cancel my account?
- User guide
- Start here
- What is a carrier template?
- What is a delivery type?
- Can I save delivery addresses?
- How do I cancel a shipment?
- Do Schipt Online help me make the correct transport choice?
- Can I create a copy of a shipment?
- How do I handle returns in Schipt Online?
- What is "end of day" and how does it work?
- What is consolidation and how does it work?
- What is Incoterms and how do I know what to choose?
- Can I send dangerous goods with Schipt Online?
- Where do I find my old shipments?
- Carriers
- Which carriers are available in Schipt Online?
- What is "Other Carrier"?
- Get started with Bring Cargo
- Get started with Bring Parcel
- Get started with Budbee
- Get started with Dachser
- Get started with DB Schenker
- Get started with DHL Freight
- Get started with DHL Freight SP
- Get started with DSV
- Get started with PostNord
- Get started with Other Carrier
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- Printing & integration
- What is Schipt Client and why do I need to install it?
- How do I install and setup Schipt Client?
- How do I change which documents can be printed when booking a shipment?
- Can I print all documents in a shipment at the same time?
- How can I reprint a document?
- I can't print shipping documents. What do I do?
- Can I integrate Schipt Online with my ERP / WMS / webshop?
- Support & troubleshooting
- I have forgotten my password. How do I reset it?
- How do I change password?
- I have created an account and completed all the settings. Why can't I book?
- I am missing some functionality in Schipt Online. Can I send a request?
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- I can't print shipping documents. What do I do?
- I need support. Who do I contact?
- What is Schipt ID?
Get started with DB Schenker
Activate DB Schenker
(Only Moderators can perform these steps)
- Click on My account up in the top right corner.
- Go to Subscription.
- Expand the tab Active carriers.
- Choose DB Schenker in the drop down.
- Click on Activate carrier.
Contact the carrier
- Contact your contact person at DB Schenker and ask for the following information for integration with Schipt Online:
- Account
- Password
- FTP-port
- Server
- Protocol (FTP or SFTP)
- Sender UNB
- Sender UNB Qualifyer
- Reciever UNB
- Reciever UNB Qualifyer
Create a carrier template
(Only Moderators and Super Users can perform these steps)
- Click on Settings in the main menu.
- Go to Carrier templates.
- Click on Create a new carrier template.
- Choose DB Schenker in the dropdown and add a descriptive name.
- Add the communication information you recieved from your contact person.
- Choose which document that should be available for printing and how many copies you want.
- If you use an integration to Schipt Online you can choose if the documents should be automatically printed.
- If you have your own consignment- or collinumerseries you can add these.
- Click on Save changes at the bottom of the page.
Create a delivery type
(Only Moderators and Super Users can perform these steps)
- Click on Settings in the main menu.
- Go to Delivery types.
- Click on Create new delivery type.
- Choose carrier template för DB Schenker som leveranssättet ska baseras på.
- Choose which services that should be used domestic, within Europe and export. If you are not sending goods outside Sweden, you can skip the latter two.
- Add any additional services by clicking on the pencil under the respective service.
- Give the delivery type a clear and descriptive name (i.e. Schenker Parcel Express).
- Enter a unique ID. If you have an integration, it is the ID in the integration that determines which delivery type is used for the shipment.
- Click on Save changes at the bottom of the page.
