- General
- Account & subscription
- Can I try Schipt Online before I get a subscription?
- My account is in test mode. How so I activate it?
- What is meant by "turnover year"?
- How do I upgrade my payment plan?
- How do I downgrade my payment plan?
- What is a delivery unit?
- What happens if I send more delivery units than my payment plan allows?
- I haven't used all the delivery units included in my subscription. Can I get a refund?
- How do I increase the number of users on my payment plan?
- I want to invite more users to my account. How do I do that?
- How do I remove a user?
- What different user roles are there in Schipt Online?
- Where can I find my invoices?
- How do I change email address for the invoice?
- I suspect my invoice is incorrect. Who should I contact?
- How do I cancel my account?
- User guide
- Start here
- What is a carrier template?
- What is a delivery type?
- Can I save delivery addresses?
- How do I cancel a shipment?
- Do Schipt Online help me make the correct transport choice?
- Can I create a copy of a shipment?
- How do I handle returns in Schipt Online?
- What is "end of day" and how does it work?
- What is consolidation and how does it work?
- What is Incoterms and how do I know what to choose?
- Can I send dangerous goods with Schipt Online?
- Where do I find my old shipments?
- Carriers
- Which carriers are available in Schipt Online?
- What is "Other Carrier"?
- Get started with Bring Cargo
- Get started with Bring Parcel
- Get started with Budbee
- Get started with Dachser
- Get started with DB Schenker
- Get started with DHL Freight
- Get started with DHL Freight SP
- Get started with DSV
- Get started with PostNord
- Get started with Other Carrier
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- Printing & integration
- What is Schipt Client and why do I need to install it?
- How do I install and setup Schipt Client?
- How do I change which documents can be printed when booking a shipment?
- Can I print all documents in a shipment at the same time?
- How can I reprint a document?
- I can't print shipping documents. What do I do?
- Can I integrate Schipt Online with my ERP / WMS / webshop?
- Support & troubleshooting
- I have forgot my password. How do I reset it?
- How do I change password?
- I have created an account and done all the settings. Why can't I book?
- I am missing some functionality in Schipt Online. Can I send a request?
- I want to book shipping with a carrier that is not listed in Schipt Online. Will you add more carriers?
- I can't print shipping documents. What do I do?
- I need support. Who do I contact?
- What is Schipt ID?
Start here
Welcome to Schipt Online!
Wether you are an experienced logistics user or completely new to the subject, our goal is for you to quickly feel confident in the system.
We have an extensive FAQ library – but that doesn't mean Schipt is complicated.
On the contrary! We've gathered answers to (almost) every question you might have. Even the most inexperienced user should be able to succeed, step by step.
Here is a good start for those of you who want to get started.
Step 1: Preparations
- Make sure yout Windows user has the rights to install software on the computer. If not, you will need to contact your IT department for assistance Step 5 – Install Schipt Client-.
- Make sure ur computer has access to the laser and label printer you want to use to print shipping documents. If not, you will need to contact your IT department for assistance.
- Set the print format on the label printer according to the labels you are using:
- Length 186 mm / Width 105 mm
or - Length 252 mm / Width 105 mm
- Length 186 mm / Width 105 mm
- If you intend to integrate your business system or other external system with Schipt Online, your Windows user must also have access to the location in your network where the external system places the integration files.
Step 2: Fill in yout subscription details
- Navigate to My account and choose Subscription
- Check that the information under Subscription and Warehouse address is complete and correct
Step 3: Activate your carriers
- Bring Cargo
- Bring Parcel
- Budbee
- Dachser
- DB Schenker
- DHL Freight
- DHL Freight SP (service point)
- DSV
- Postnord
- Other carrier
Step 4: Set up an address register
Step 7: Explore the system
Do you want to learn more? Explore our guides and tips in our FAQ. You will find both quick answers and in-depth information – choose what suits you best.